• May I use EXIAR’s services when importing products or services to Russia, and when conducting transactions with organisations based in Russia?

  • May I use EXIAR’s services when shipping goods or services to Customs Union countries?

  • Does the agency provide cargo insurance?

  • Does EXIAR provide support to high-tech exports?

  • Does EXIAR provide services to trading companies which are not themselves the manufacturers?

  • Is EXIAR an insurance company in the traditional sense of the word? Is EXIAR governed by a particular regulatory document?

  • Where are EXIAR’s regional offices located?

  • May I use EXIAR’s services when exporting goods or services to countries with a heightened level of risk (e.g. Ukraine, Iran, Iraq or Afghanistan)?

  • Can EXIAR provide assistance in identifying customers abroad?

  • Can EXIAR provide assistance in interacting with Russian trade representative offices abroad?

  • Is EXIAR willing to work with a participant of an export transaction which is not the direct exporter (i.e. the manufacturer)?

  • Can the insured be a company based outside Russia?

  • What criteria is used by the agency to define a small or medium-sized enterprise?

  • Are any special insurance solutions available to smaller exporters?

  • Does a transaction have to meet a minimum value requirement for the agency to review it?

  • Is an agency insurance premium subject to VAT?

  • What is the average time taken to conclude a transaction?

  • What parameters are used to calculate an insurance premium?

  • How is payment made for an insurance premium? Can payment be spread across several instalments?

  • In what currency must an insurance agreement/contract be concluded?

  • Is it necessary to appear in person at one of EXIAR’s offices in order to conclude an insurance agreement?

  • In the event of having to make an insurance claim, how long does it take for EXIAR to pay indemnity?

  • What does the extent of insurance coverage provided depend on?

  • If a borrower does not fulfil their credit obligations to the bank, EXIAR will pay indemnity to the bank. Does EXIAR assume subrogation rights for the entire loan sum, or just a part of it?

  • What is a waiting period?

  • Is additional security required for transactions with EXIAR?

  • How is the insurance period and term determined?

  • In which regulatory document is it specified that with an EXIAR insurance agreement, the exporter is freed from administrative liability in the event of non-arrival of foreign currency earnings to Russia?

  • I represent an SME exporter. We need a bank loan in order to fulfil an export contract. What can EXIAR offer us?

  • I export goods. My customer wants to get a loan for a particular shipment. Is there any way I can assist in this process?

  • I export goods. In order to make up for a shortfall when providing deferred payment to my customer, I need to attract financing after the shipment has been delivered. What product can EXIAR offer me in this instance?

  • I want to attract financing for my export projects. Which banks can I work with?

  • I export high-tech products. Are there any special financing terms I can rely on?

  • I want to cover risks for a one-off export shipment. What product is available to me?

  • I regularly export the same type of goods, and would like to cover the risk of non-payment for my entire customer portfolio.

  • Our contract is based on a confirmed letter of credit, but the Russian bank is unwilling to confirm the letter of credit provided by the overseas bank. Can EXIAR help in this instance?

  • I would like to invest in a foreign company, but I’m afraid of the political risks. Does EXIAR offer a product which covers these risks?

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